Like we mentioned just before, only you have the access to void unused labels. But what would make this truth worse is that you, the service provider, are not mindful of it unless of course you are notified by customers (or other individuals in case of 3rd-social gathering shipments).
Due to the fact an unused label is irrelevant for a shopper, LateShipment.com notifies you, buyers, on your behalf underneath ‘Fulfillment delay’.
If a label stays unused 3 times just after it has been produced given that that most very likely signifies a hold off in transport. Hence, your prospects are now notified via e mail and SMS of the probability of a delay. If the purchaser has canceled their get and the hold off turns out to be an unused delivery label, you can then carry on to void it instantly.
That’s not all! You can also empower your guidance reps to established up cause notifications beneath ‘Unused Delivery Label’ on their help desk system. This helps make it even much easier to alert/inform their internal staff if transport labels stay unused.
The best portion is, LateShipment.com screens your delivery invoices on a regular basis. If at all, your declare to void a transport label hasn’t been refunded but, we will recover them for you and deposit the dollars immediately into your account. Our units have escalation processes created in and we have an qualified crew to abide by up and dispute any denied claims to make sure maximum refund restoration.